Staff Member

 

Job Summary

Performs tasks required for the preparation and presentation of Mo's Golden Pretzel’s products to its customers, and for the maintenance of Mo's Golden Pretzel’s store premises and equipment, in accordance with Mo's Golden Pretzel’s philosophy, operating standards, and policies.

 

Essential Duties

Depending upon shift and station assignment, may be required to:

• Prepare dough and other products

• Roll and twist pretzels

• Insert, rotate, and remove pretzel trays; monitor ovens for correct baking time and product color

• Dip, drain, and file pretzels

• Prepare specialty pretzels

• At all times exhibit a friendly, courteous attitude toward customers and co-workers

• Accurately operate cash registers in accordance with Cash Register Procedures

• Set up equipment, utensils, and supplies for opening

• Break down, clean, and put away equipment, utensils, and supplies at closing

• Perform cleaning and maintenance procedure s as directed by person in charge of shift

• Comply at all times with The Golden Pretzel’s dress code and personal appearance standards

• Perform all of the essential duties of this position in a safe and effective manner

• Perform other duties as directed by Manager, Assistant Manager or Shift Manager

 

Qualifications

Must possess the following traits:

Positive attitude, teachable spirit, and outgoing personality. Must have dependable transportation available and be able to be readily contacted by phone.

 

Physical Demands of the Job

Must be able to perform the tasks outline above ("Essential Duties"); must be able to stand for long periods, work with agility, and occasionally work long hours.

 

Send your resume to jobs@mosgoldenpretzel.com

Assistant Manager

 

JOB SUMMARY

Functions as person in charge of Mo's Golden Pretzel’s store in the absence of, or as directed by, the Manager or Assistant Manager, for the duration of the assigned shift.

 

ESSENTIAL DUTIES

Depending upon shift assignment and staffing levels, may be required to:

• Perform any or all of the essential duties required of Staff Member (see Staff Member Job Description)

• Direct and coordinate the activities of Staff Members; coordinate breaks.

• In event of call-offs, no-shows, etc., contact Manager or Assistant Manager; as directed, contact and secure replacements

• Monitor for product quality and adherence to proper operating procedures; correct as needed.

• Monitor customer service and relations; correct as needed

• Address, respond to, and resolve customer needs, questions, complaints, etc., as required

• Assure that all opening and/or closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly, etc.) maintenance and cleaning procedures

• Responsible for store funds during shift

• Accurately run register reports and related functions in accordance with Cash Register Procedures, Cash Opening/Closing Procedures, and Cash Handling Policies

• Receive, check in, and supervise storage of all food items and supplies; transmit related paperwork to Manager

• Assist in the taking of the monthly physical inventory

• If directed by Manager or Assistant Manager, conduct and/or supervise training of new employees

• If directed by Manager or Assistant Manager, evaluate the performance of Staff Members

• Perform all of the essential duties of this position in a safe and effective manner

• Perform other duties as directed by the Manager or Assistant Manager

 

SUPERVISORY RESPONSIBILITIES

In the absence of, or as directed by the Manager or Assistant Manager, the Assistant Manager is responsible for the supervision of all Staff Members for the duration of the shift.

 

QUALIFICATIONS

In addition to the personal traits required of all Mo's Golden Pretzel’s employees (positive, teachable, outgoing), must display skills or ability to develop skills in leadership, communication, interpersonal relations, and organization. Must possess basic math skills and the ability to operate a calculator, plus be attentive to detail. Must have dependable transportation and be able to be readily contacted by phone.

 

PHYSICAL DEMANDS OF THE JOB

Must be able to perform the tasks outlined above ("Essential Duties"); must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to see, hear, and speak (for communication and safety); must be able to test products by taste, color, and smell; must be able to lift up to 50 lbs.

 

Send your resume to jobs@mosgoldenpretzel.com

Shift Manager

 

JOB SUMMARY

Functions as person in charge of Mo's Golden Pretzel’s store in the absence of, or as directed by, the Manager or Assistant Manager, for the duration of the assigned shift.

 

ESSENTIAL DUTIES

Depending upon shift assignment and staffing levels, may be required to:

 

• Perform any or all of the essential duties required of Staff Members (see Staff Member Job Description)

• Direct and coordinate the activities of Staff Members; coordinate breaks

• In event of call-offs, no-shows, etc., contact Manager or Assistant Manager; as directed, contact and secure replacements

• Monitor for product quality and adherence to proper operating procedures; correct as needed.

• Monitor customer service and relations; correct as needed

• Address, respond to, and resolve customer needs, questions, complaints, etc., as required

• Assure that all opening and/or closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly, etc.) maintenance and cleaning procedures

• Responsible for store funds during shift

• Accurately run register reports and related functions in accordance with Cash Register Procedures, Cash Opening/Closing Procedures, and Cash Handling Policies

• Receive, check in, and supervise storage of all food items and supplies; transmit related paperwork to Manager

• Assist in the taking of the monthly physical inventory

• If directed by Manager or Assistant Manager, conduct and/or supervise training of new employees

• If directed by Manager or Assistant Manager, evaluate the performance of Staff Members

• Perform all of the essential duties of this position in a safe and effective manner

• Perform other duties as directed by the Manager or Assistant Manager

 

SUPERVISORY RESPONSIBILITIES

In the absence of, or as directed by the Manager or Assistant Manager, the Shift Manager is responsible for the supervision of all Staff Members for the duration of the shift.

 

QUALIFICATIONS

In addition to the personal traits required of all Mo's Golden Pretzel’s employees (positive, teachable, outgoing), must display skills or ability to develop skills in leadership, communication, interpersonal relations, and organization.  Must possess basic math skills and the ability to operate a calculator, plus be attentive to detail.  Must have dependable transportation and be able to be readily contacted by phone.

 

PHYSICAL DEMANDS OF THE JOB

Must be able to perform the tasks outlined above ("Essential Duties"); must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to see, hear, and speak (for communication and safety); must be able to test products by taste, color, and smell; must be able to lift up to 50 lbs.

 

Send your resume to jobs@mosgoldenpretzel.com

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